I am a recently retired Mortgage and insurance Broker and I've known Imperial Claims Consultants for many years. I had to ask for their assistance recently as I had a small claim in one of my buy to let properties where the claim had been repudiated by insurers.
The Insurers were trying to argue that the property had been unoccupied and therefore the occupancy endorsement should apply and had not been complied with. Imperial Claims Consultants helped me to challenge and overturn the rejection of my claim and then had to truly battle every small aspect of my claim. It appeared that the nominated Loss Adjuster was also unhappy with the claim proceeding, even though by then the insurers had agreed to it.
Thankfully, Imperial Claims Consultants kept at it and we have now received a payment and are near enough achieving a satisfactory outcome. The time and effort that is required defies thinking about, I'm just glad I had my friends at Imperial Claims Consultants to be able to rely on.
My advice to anyone would be if you have an insurance claim, and before you do anything, contact a loss assessor first to work for you, but in my opinion you should contact Imperial Claims Consultants. I am convinced this result would not have happened without their dogged determination and experience. Sincerely thank you. Rod Bristow
I am a widow and have never had an insurance claim before, so i was afraid and worried about claiming. Following a break-in to my home and the devastation, stress and loss of things which had huge sentimental value, my family reached out and found Imperial Claims Consultants. They were most helpful, courteous, very friendly and could not do enough for me. They arranged for all the damage to be repaired as an emergency and made my house safe again. They dealt with every aspect of my claim so that, it all went smoothly. The break in was an extremely traumatic situation but it has been made much easier with their help and support. Thank you for all your kindness and assistance. Jen Patterson
I have used Imperial Claims Consultants to handle all my personal insurance claims and also for all of our client claims as we have a very large portfolio of properties under our management. I cannot recommend them highly enough. Their knowledge and expertise of the industry, coupled with their customer service is second to none and they ensure they get the best outcome they can for their clients. From both residential claims through to commercial claims they have handled the lot. The largest claim they have managed so far for us was over £250,000. Small or large, they continue to be our one stop for anything to do with claims throughout the United Kingdom. Their service costs us not a penny, we don't even pay an insurance excess! From managing the claim to doing all the reinstatement works, this is the only company you genuinely need to call. John Paul MARLA - Sunday Times Letting Agent of the Year 2014
John Paul MARLA - Sunday Times Letting Agent of the Year 2014
I've used Imperial Claims Consultants previously but had to use them recently for my buy to let property following a break-in at the premises. I found them to be very good at their job and have no problems in recommending them to anyone including fellow landlords. They manage the claim and carry out the reinstatement works and all at absolutely no expense to me...and I benefit from a 2 year warranty on all works carried out! A very good deal indeed! Simon Levy, Accountant
Simon Levy, Accountant
Dav and his company are extremely good at what they do, e.g. insurance claim consultants. Fortunately for me i havent had to use them too often but i dont hesitate to recomend him and would happily use him and his company again at anytime. Regards, Nick Horan, Owner of Belvoir Franchise and Author of the Dundee Blog
Nick Horan, Owner of Belvoir Franchise and Author of the Dundee Blog
Dav Kumar and his team provide an excellent service to property owners at a time when they are most vulnerable. By employing Imperial Claims you are getting a real professional service which ensures your insurance claim goes smoothly. The service is free to use and all the reinstatement work will be done for you too. Simply brilliant. Kris Carpenter, Business Owner (Leeds)
Kris Carpenter, Business Owner (Leeds)
There was a serious fire on my rented property in May 2016. It happened at a time when I was also going through some personal issues; I could not handle it. Imperial Claims Consultants service provided me with all the assistance that I needed at no cost to me, from dealing with the insurers and loss adjusters. Imperial Claims Consultants sorted the quotes and saw the claims to the end. Their sister company Imperial Maintenance carried out the reinstatement works. I am very pleased and happy to recommend Imperial Claims Consultants to anyone. I will use them again. Simon Kometa, landlord.
Simon Kometa, landlord.
I needed Imperial claims help on an issue which i was having with my Insurers, from my first contact with Imperial (Dav) i found them to be very efficient and professional, Dav started the claim proceedings and dealt with solicitors on my behalf, He also from start to finish liaised with Insurance company keeping me updated at all times, A brilliant company to deal with and would fully recommend them to anyone. Thank you guys. Rajeev Sagar, MD of a Building Company
Rajeev Sagar, MD of a Building Company
I have used Imperial Claims Consultants for a personal claim at home. They provided a very swift, very professional and top class service for my claim which was as a result of a break-in. I had a joiner out to attend to the insecure door and window within 30 minutes and I didn't have to pay anything. They handled all the correspondence and then the Builder did all the works without delay. We did not have a penny to pay at all, nothing for the entire service and no insurance excess either!
My wife and I could not recommend them enough and we would absolutely use them again. Sean Quinn, IT Consultant.
Sean Quinn, IT Consultant.
Hi. My dad, who has a farm, has used Imperial Claims Consultants previously over a number of years for a variety of claims including a barn fire which was a massive claim. Like anyone, you only go back to a company if they provide a very good service. No one else does what these people do, they really are very friendly, very very professional and they know it all. They've just helped me as well. I had an incident in one of my buy to let properties in Sunderland, it had a break-in. I've been looking after my properties for a few years now and never had an issue and after this issue I am truly truly grateful to Nicky at Imperial Claims who has held my hand and helped me through this entire claims process. Without her help I really don't know what I would have done. I also had a massive personal loss at the time of the claim, so I was grieving, and Imperial Claims Consultants who knew about my loss went above and beyond the call of duty. I truly can't speak highly enough of them. They get all of my support, if I could give them 10 out of 10 or 10 billion out of 10 billion I would! I hope this may help someone else as well. Anika Waterstreet, Landlady
Anika Waterstreet, Landlady
A few years ago I tried to make an insurance claim, it had been 15 years since my last claim. When I rang the insurance company I was confronted with someone whose only role seemed to be to reject the claim regardless of what I was saying or asking. It was an unpleasant time consuming experience. Happily the next time I had to make claim I knew about Imperial Claims Consultants. I simply told them about it and they handled everything from that point, I had nothing to do. The claim was approved and then the works managed by the sister company of Imperial Claims Consultants, Imperial Maintenance. My property genuinely ended better than before the damage occurred and it didn't cost me a penny, even my excess was paid by Imperial Maintenance. I have to say, the bad news about having to make a claim was turned into very good news. What might have cost me many thousands of pounds was all done at no cost to me and that is the truth of the matter.
Imperial Claims Consultants have a wealth of valuable knowledge behind the scenes. Nicky remains calm and professional throughout whatever the update. I have no reservation in recommending Nicky and the rest of the Imperial Claims team, I know they will be my first point of contact for any future claims or advice. James Palmer, Consultant and a Landlord.
James Palmer, Consultant and a Landlord.
Dav has proved himself to be highly professional and capable in effectively handling insurance claims on my behalf. As an active businessman with plenty of daily challenges, it has been reassuring to know that Dav has been such a consummate professional in dealing with the protracted and frustrating process if completing an insurance claim process. Simon Ryeland, Highly experienced business owner with a wealth of experience in the property and financial services field.
Simon Ryeland, Highly experienced business owner with a wealth of experience in the property and financial services field.
Dav proved to be a consummate professional when he was contracted to act as a high-value insurance claim handler to one of our northern based properties within our portfolio. Right from my initial contact to the conclusion of the claim, he demonstrated himself to having delivered his service with professionalism albeit the fact that their was a delay which was beyond his control. I would not hesitate recommending Dav for similar high-value insurance claims for UK based properties. Adam Qureshi, Management Surveyor.
Adam Qureshi, Management Surveyor.
From the first day that I was introduced to Dav I knew that this was someone that had a real energy and passion for what he was doing. He has consistently proved this over the years and in addition shown what a helpful, hardworking and trustworthy individual he is.This is the reason that myself and my family keep using Dav to look after our property portfolios (whether lettings or maintenance) and will do so in the future, I have no reservations in recommending Dav to anyone wishing to use any of his services. Jag Sahajpal, Director.
Jag Sahajpal, Director.
Who Are Imperial Claims Consultants?
Imperial Claims Consultants are an independent insurance claims management company. We have substantial experience in dealing with homeowners, landlords, commercial and industrial insurance claims.
Professionally, we’re known as Loss Assessors. Imperial Claims are a Financial Conduct Authority registered company. We are authorised to assist you with your property insurance claims. Our service will not cost you, the insured, anything provided you use our panel of contractors. If you prefer to use external sub-contractors there may be a handling fee.
If you need to make a property based insurance claim, we look at the damage, assess the costs involved and if you prefer, take over all discussions on the claim with the insurers or loss adjusters concerned.
From the moment you call Imperial Claims Consultants, you will have just one point of contact with your very own Imperial claims Project Manager who will be there from your very first phone call to the completion of your insurance claim.
Why Use Imperial Claim Consultants
When you’re dealing with a disaster such as a fire, flood, burglary or vandalism, it’s traumatic and emotionally draining. Add to that the complex process of making your insurance claim, the distress of remembering everything you’ve lost, what needs to be replaced and sometimes, finding somewhere to live! It is one of the most emotionally and financially draining events you will ever deal with. Which is why using Imperial Claims Consultants to help you makes perfect sense.
Using our expertise, is easier for you because we take care of everything. We negotiate with your insurance company on your behalf to get you every penny you’re entitled to. We can organise the reinstatement or rebuild of your home or commercial property with the help of our sister company Imperial Maintenance Ltd. You just need to focus on getting on with your life.
We’ve got 80 years of experience in dealing with insurance companies for people who’ve gone through situations like yours. We only ever work on behalf of people like you, the insured, we never work for the insurance company.
Your insurance company will have a team of experts to call on to investigate your claim. You’ll meet their loss adjuster whose sole job is to ensure the insurance company pays out as little as possible. You may even find yourself questioned as if you’ve done something wrong. We’ll never let this happen to you. You will have your own Imperial Claims loss assessor to negotiate the best possible outcome for you.
We offer a professional and reliable service, 24 hours a day, 7 days a week, 52 weeks of the year
We Are Imperial Claims Consultants
Imperial Claims Consultants Ltd is an appointed representative of John Zelig Fogel (FCA firm registration number 314000) which is authorised and regulated by the Financial Conduct Authority. The FCA firm registration number of Imperial Claims Consultants Ltd is 573197.