We can help you manage your insurance claim on a no win no fee basis

Imperial Claims Consultants are insurance loss assessors.

Loss assessors such as Imperial Claims Consultants assist insurance policyholders with any residential or commercial property and business insurance claim.

We assess insurance claims such as fire, flood, cannabis farm, impact damage, burglary, contents and business interruption (to name just a few!).

We only work for the insured, and never for the insurers.  
We are a Financial Conduct Authority (FCA) regulated firm.

If you are an insured homeowner or a landlord, and you need to make an insurance claim following a fire, flood or any other large-scale loss or damage to your property, then contact us now – it’s very likely we can help you.

Have a look at what our other clients have to say about us:

Read our google reviews here

*If an external sub-contractor is used, a claims handling fee may be applicable.


Imperial Claims Consultants are an independent insurance claims management company.

We have substantial experience in working with homeowners, landlords, commercial and industrial insurance claims.

After a distressing or life threatening event we know just how traumatic these situations can be. We can assist our clients by providing them with help from professional therapists if required, amongst a whole array of other emergency responses. Urgent professional assistance when you need it the most.

We’re passionate about your claim and truly do care for our clients.



Professionally, we’re known as Loss Assessors. Imperial Claims are a Financial Conduct Authority registered company.

We are authorised to assist you with your property insurance claims. Our service will not cost you, the insured, anything provided you use our panel of contractors. If you prefer to use external sub-contractors there may be a handling fee.

If you need to make a property based insurance claim, we assess the damage, review costs involved and discuss your claim with the insurers or loss adjusters right the way through to settlement. We aim to provide you with a one stop shop solution, making it as easy as we possibly can for you.

From the moment you call Imperial Claims Consultants, you will have just one point of contact with your very own Imperial Claims Project Manager who will be there from your first phone call to the completion of your insurance claim.

 My property ended up better than it was before the damage occurred and it didn’t cost me a penny – even my excess was paid by Imperial Maintenance. I have to say, the bad news about having to make a claim was turned into very good news. I have no reservation in recommending Nicky and the rest of the Imperial Claims team, I know they will be my first point of contact for any future claims or advice.




When you’re dealing with a disaster such as a fire, flood, burglary or vandalism, it’s traumatic and emotionally draining.

Add to that the complex process of making your insurance claim, the distress of remembering everything you’ve lost, what needs to be replaced and sometimes, finding somewhere to live! It is one of the most emotionally and financially draining events you will ever deal with. Which is why using Imperial Claims Consultants to help you makes perfect sense.

Using our expertise, is easier for you because we take care of everything. We negotiate with your insurance company on your behalf to get you every penny you’re entitled to. We can organise the reinstatement or rebuild of your home or commercial property with the help of our panel of vetted and approved sub-contractors.  No fees are payable to us, if our panel is used. You just need to focus on getting on with your life.

We’ve got 80 years of experience in dealing with insurance companies for people who’ve gone through situations like yours. We only ever work on behalf of people like you, the insured, we never work for the insurance company.

Your insurance company will have a team of experts to call on to investigate your claim. You’ll meet their loss adjuster whose sole job is to ensure the insurance company pays out as little as possible. You may even find yourself questioned as if you’ve done something wrong. We’ll never let this happen to you. You will have your own Imperial Claims loss assessor to negotiate the best possible outcome for you.

Following a break-in, I had a joiner out to attend to the insecure door and window within 30 minutes and I didn’t have to pay anything. They handled all the correspondence and then the Builder did all the works without delay. We did not have a penny to pay at all.




Tony and Nicky from our Head Office team explain how working with Imperial Claims, and letting US manage your insurance claim, can help you WIN your claim and doesn’t even have to cost you a penny!