“The leading Insurance Claims Consultants in County Durham”
Imperial Claims Consultants are multi award winning and nationally recognised Insurance Claim Consultants in County Durham (also known as loss assessors) for insured policyholders.
We assist insurance policyholders with any residential or commercial property and business insurance claims such as:
- Liability Claims
- Loss Of Licence
- Professional Indemnity
- Storm
- Subsidence
- Theft
- Property Damage

Introduction to Imperial Claims Consultants: Insurance Claim Consultants
Find out more about what Imperial Claims Consultants can do for your insurance claim
We only work for the insured and never for the insurers.
What you can achieve with us

Handling your claim professionally
When you’re dealing with a disaster such as a fire, flood, burglary or vandalism and so forth, it’s traumatic and emotionally draining. Our clients state the first few hours and days are a huge shock whilst you come to terms with the situation. That’s why we are available to personally take your call from 5am to 10pm every single day.

No Win No Fee
We operate on a No Win No Fee basis. In the unlikely event that your claim is declined, you won’t have any fees to pay. Should your claim be successful, Imperial Claims Consultants charge only 10% (plus vat) of the settlement. If you use one of our panel of trusted builders to carry out the works then you won’t have a fee to pay AND our builder will even pay the insurance excess for you! We are among the leading Insurance Claim Consultants in the UK.

Extensive experience
After a distressing or life threatening event we know just how traumatic these situations can be. We can assist our clients by providing them with help from professional therapists if required, amongst a whole array of other emergency responses. Urgent professional assistance when you need it the most. We’re passionate about your claim and truly do care for our clients.

Damage assessment
If you need to make a property based insurance claim, we assess the damage, review costs involved and discuss your claim with the insurers or loss adjusters right the way through to settlement. We aim to provide you with a one stop shop solution, making it as easy as we possibly can for you. Our team are all highly experienced Insurance Claim Consultants.
We Help People To Get Back On Their Feet After Disaster Strikes.
Simply Follow Our 3 Easy Steps:

Call us on 0330 124 2092 or 07943 862190, ideally BEFORE calling your insurance company, or request a callback using this form. We’re open 5am to 10pm, 7 days a week.

We will negotiate with your insurance company, ensuring that every aspect of your claim has been fully considered and secure for you the best possible payout.

We have a wide range of dedicated, independent, fully vetted contractors who can assist with every part of any works. We are the leading Insurance Claim Consultants in County Durham, and you will be in safe hands.
Become the latest happy Imperial Claims Consultants customer
We only work for the insured and never for the insurers.
Why Use Imperial Claims Consultants?
We’ve got 120 years of combined experience as Insurance Claim Consultants in dealing with insurance companies for people who’ve gone through situations like yours.
We only ever work on behalf of people like you, the insured, we never work for the insurance company.
You will have your own single point of contact, an Imperial Claims Consultants Loss Assessor, to negotiate the best possible outcome for you.
Testimonials
By law, a Loss Assessor must be ‘Authorised’ by the Financial Conduct Authority (FCA). This means we have met the stringent standards required to manage an insurance claim on behalf of a policyholder.






















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