“Passionate About Your Claim”

Imperial Claims Consultants are multi award winning and nationally recognised Insurance Claim Consultants (also known as loss assessors) for insured policyholders. 

We assist insurance policyholders with any residential or commercial property and business insurance claims such as:

  • Liability Claims
  • Loss Of Licence
  • Professional Indemnity
  • Storm
  • Subsidence
  • Theft
Insurance Claim Consultants

Introduction to Imperial Claims Consultants: Insurance Claim Consultants

Find out more about what Imperial Claims Consultants can do for your insurance claim

We only work for the insured and never for the insurers. 

What you can achieve with us

Handling your claim professionally

When you’re dealing with a disaster such as a fire, flood, burglary or vandalism and so forth, it’s traumatic and emotionally draining. Our clients state the first few hours and days are a huge shock whilst you come to terms with the situation. That’s why we are available to personally take your call from 5am to 10pm every single day.

No Win No Fee

We operate on a No Win No Fee basis with no upfront costs. In the unlikely event that your claim is declined, you won’t have any fees to pay. Should your claim be successful, Imperial claims charge only 10% of the settlement. We are among the leading Insurance Claim Consultants in the UK.

Extensive experience

After a distressing or life threatening event we know just how traumatic these situations can be. We can assist our clients by providing them with help from professional therapists if required, amongst a whole array of other emergency responses. Urgent professional assistance when you need it the most. We’re passionate about your claim and truly do care for our clients.

Damage assessment

If you need to make a property based insurance claim, we assess the damage, review costs involved and discuss your claim with the insurers or loss adjusters right the way through to settlement. We aim to provide you with a one stop shop solution, making it as easy as we possibly can for you. Our team are all highly experienced Insurance Claim Consultants.

We Help People To Get Back On Their Feet After Disaster Strikes.
Simply Follow Our 3 Easy Steps:

Insurance Claim Consultants Step 1
Step One

Call us on 0330 120 0494 or 07943 862190, ideally BEFORE calling your insurance company, or request a callback using this form. We’re open 5am to 10pm, 7 days a week.

Insurance Claim Consultants services
Step Two

We will negotiate with your insurance company, ensuring that every aspect of your claim has been fully considered and  secure for you the best possible payout.

Step Three

We have a wide range of dedicated, independent, fully vetted contractors who can assist with every part of any works. We are one of the UK’s leading Insurance Claim Consultants, and you will be in safe hands.

Become the latest happy Imperial Claims Consultants customer

We only work for the insured and never for the insurers. 

Why Use Imperial Claims Consultants?

We’ve got 120 years of combined experience as Insurance Claim Consultants in dealing with insurance companies for people who’ve gone through situations like yours.

We only ever work on behalf of people like you, the insured, we never work for the insurance company.

You will have your own single point of contact, an Imperial Claims Consultants Loss Assessor, to negotiate the best possible outcome for you.

Testimonial Video by Mr. John Kerr


By law, a Loss Assessor must be ‘Authorised’ by the Financial Conduct Authority (FCA). This means we have met the stringent standards required to manage an insurance claim on behalf of a policyholder.

Imperial Claims Consultants
Based on 43 reviews
powered by Google
Noel Conway
Noel Conway
20:31 09 Apr 21
I cannot speak highly enough of Dav and his team and how professionally they dealt with water damage to a property I am landlord of in the North East. I currently live in a different country and had a water damage issue to a ground floor apartment which I did not know where to begin to rectify. Thankfully I got in touch with Dav and he really did sort every issue that arose and undertook the works in a very professional and genuine manner. I have no doubt that, had I not Dav and his team dealing with the problem, then I would be no further forward than when the issue was highlighted to me. Thanks Dav
Trustmark Roofingandbuilding
Trustmark Roofingandbuilding
04:19 24 Mar 21
I could not be happier I found Imperial claims consultants, in fact without Dav and his team I would have walked away several times with absolutely nothing.Our Play Cafe suffered a non fault ‘escape of water’ from the flat upstairs which totally destroyed the business. We were left clueless and no where to turn. Dav helped us at every level of dealing with the insurance company, who In my opinion are nothing but ruthless people who do not care about you or your business. All they do care about is how much money they can save and how they can get out of paying out all together.Imperial claims consultants helped us realise what we were entitled to and what you actually pay our insurance for. Employing them to take on our case was the BEST thing I’ve ever done. Their fee is irrelevant in the grand scheme of things and they really do everything possible to make sure you are constantly kept in the loop, understand everything that is going on and do everything they can to ensure you get what you deserve. Which in turn stopped us from giving up and throwing in the towel.Now we begin to see the light at the end of the tunnel, we have our cafe renovated and looking great again, we are being reimbursed for our loss of earnings and this is all down to the hard work of Dav and his team at Imperial Claims Consultants.I can not thank you guys enough.I hope if a potential customer/person in a similar distressing position is reading this take my word and do not think twice, contact the team.Thank you so so much. Chris Dodds
Frank Nelson
Frank Nelson
17:33 07 Mar 21
We had a cannabis farm in our commercial unit in the North East. Insurers had us worried with their questions so we found Imperial Claims Consultants online and we went with them as they were local. It is actually all you need to do! Just authorise them to act on your behalf and they keep you updated. My Directors were very pleased with the whole process. Thoroughly would recommend Imperial Claims Consultants for managing an insurance claim.
Dan Fionts
Dan Fionts
12:39 06 Mar 21
Very good. Best company and friendly. Got me a good settlement.
Martila Samantha
Martila Samantha
23:14 01 Mar 21
These guys have had a look at my paperwork for making a business interruption claim. I've signed up with them because they're only going to charge me 10% plus VAT. The other company wanted nearly 30%. So far so good. I will update my review as this claim moves along. Don't get fooled into paying more than you have to. None of us who have had to shut our businesses and have our livelihoods affected can afford to have leaches trying to steal any income we deserve to be able to claim.
Annie Gross
Annie Gross
21:25 28 Feb 21
I've had my insurance docs reviewed and been told I can make a claim for business interruption through my insurers from this company. I cannot believe just how much I can potentially claim. If this comes off then it will make a huge difference to my company and my family. Thank you to the wonderful team at Imperial Claims Consultants. Very nice friendly people.
Martin Lopez
Martin Lopez
13:01 28 Feb 21
Contacted Imperial Claims on Monday morning and by the afternoon I knew, very sadly, that I wasn't able to claim for business interruption losses on my insurance policy. But I have to say these guys were friendly, efficient and extremely efficient. I would happily use them for any future claims. So nice to deal with lovely genuine people.
P.J. Taylor
P.J. Taylor
23:09 15 Feb 21
Following a devastating and deeply distressing, traumatising house fire we discovered Imperial Claims Consultants Ltd. From day one they proved to be the ultimate consummate professionals offering a personal, extremely friendly and sincere level of service of the very highest quality. Their help, care, patience and support was second-to-none ~simply amazing and truly outstanding. They were so genuinely dedicated to our personal situation that absolutely nothing was ever too much trouble and were always prepared to go the extra mile in order to be of assistance in any way possible. We are eternally grateful to them for providing such an immense and comprehensive level of service during what was obviously a terrible nightmare time in our lives. I would therefore most definitely,wholeheartedly and without any hesitation whatsoever recommend this truly marvellous company to anyone!View less
Karen Rafferty
Karen Rafferty
11:03 07 Feb 21
I'm a landlord with a portfolio of properties and I've had to make claims over the years. My broker never told me about a loss assessor before but I came across these guys from a landlords meeting presentation they did in 2019. They do as they say they will do and they took away all the stress of managing the insurance claim and carried out all the work. Indeed, upon handover my letting agent stated the property was in a better condition that it was before. This company are now part of my care partners group as I look to build my portfolio. Need I say more?
Hannah Bradsworth
Hannah Bradsworth
14:19 12 Jan 21
I have to say I was dubious about what a loss assessor does because neither I nor my family have come across a loss assessor before. But, these guys had to fight every step of the way for us and they triumphed. I wouldn't have had the knowledge let alone the time to respond to the constant suspicions and enquiries the insurers had. Clearly, only in an insurance claim can an innocent person be thought to guilty first. We absolutely needed this company and the same would apply to anyone making an insurance claim. The lady from Imperial Claims Consultants , Kelly, was just simply lovely to deal with. We do heartily recommend them.
Willow Smith
Willow Smith
05:32 04 Jan 21
We used Imperial Claims Consultants for a rather large claim, escape of water, and have to say they do exactly what they say they will do. Downright professional, always available and extremely helpful and knowledgeable. Cannot recommend them highly enough!
Next Reviews

Latest News

Let’s Start A Conversation