North East based for the North East Region

Imperial Claims Consultants are multi award winning and nationally recognised Insurance Claim Consultants (also known as loss assessors) for insured policyholders. 

We assist insurance policyholders with any residential or commercial property and business insurance claims such as:

  • Burglary
  • Business Interruption
  • Contents
  • Explosion
  • Fire
  • Flood
  • Impact Damage
  • Liability Claims
  • Loss Of Licence
  • Professional Indemnity
  • Storm
  • Subsidence
  • Theft
  • Property Damage
Insurance Claim Consultants

No Win No Fee

Find out more about what Imperial Claims Consultants can do for your insurance claim

We only work for the insured and never for the insurers. 

What you can achieve with us

Handling your claim professionally

When you’re dealing with a disaster such as a fire, flood, burglary or vandalism and so forth, it’s traumatic and emotionally draining. Our clients state the first few hours and days are a huge shock whilst you come to terms with the situation. That’s why we are available to personally take your call from 5am to 10pm every single day.

icon1 e1615520213568

No Win No Fee

We operate on a No Win No Fee basis. In the unlikely event that your claim is declined, you won’t have any fees to pay. Should your claim be successful, Imperial Claims Consultants charge only 10% (plus vat) of the settlement. For larger claims this fee is negotiable. If you use one of our panel of trusted builders to carry out the works then you won’t have a fee to pay because the builder will pay our fee. Plus, the builder will even cover your insurance excess for you!

No Win No Fee


Extensive experience

After a distressing or life threatening event we know just how traumatic these situations can be. Urgent professional assistance when you need it the most. We’re passionate about your claim and truly do care for our clients.


Damage assessment

If you need to make a property based insurance claim, we assess the damage, review costs involved and discuss your claim with the insurers or loss adjusters right the way through to settlement. We aim to provide you with a one stop shop solution, making it as easy as we possibly can for you.

We Help People To Get Back On Their Feet After Disaster Strikes.
Simply Follow Our 3 Easy Steps:

Insurance Claim Consultants Step 1
Step One

Call us on 0191 303 7506 or 07943 862190, ideally BEFORE calling your insurance company, or request a callback using this form. We’re open 5am to 10pm, 7 days a week.

Insurance Claim Consultants services
Step Two

We will negotiate with your insurance company, ensuring that every aspect of your claim has been fully considered and  secure for you the best possible payout.

Step Three

We have a range of dedicated, independent, fully vetted contractors who can assist with every part of any works.

Become the latest happy Imperial Claims Consultants customer

We only work for the insured and never for the insurers. 

Why Use Imperial Claims Consultants?

We’ve got 60 years of experience as Insurance Claim Consultants in dealing with insurance companies for people who’ve gone through situations like yours.

We only ever work on behalf of people like you, the insured, we never work for the insurance company.

You will have your own single point of contact, an Imperial Claims Consultants Loss Assessor, to negotiate the best possible outcome for you.

infographic water damage editied

Let’s Start A Conversation