Emergency Maintenance & Repairs
Whatever property damage you’ve suffered – flood, fire, storm, explosion, impact damage, subsidence or burglary, we offer emergency 24/7 response services supplied by our panel of independent, vetted and fully approved sub-contractors. Our service costs you the insured nothing, provided our team of contractors are used.
Disaster Management Works
We can supply a Disaster Recovery Service, Specialist Cleaning… and specialist content storage services. We can put this in place instantly.
Fire, Flood, Escape of Water and Accidental Damage Restoration is included in many insurance policies. If you have this cover, our panel of independent, vetted and fully approved sub-contractors can carry out the works for you, without delay, and as ever our service need not cost you, the insured, anything as we can reclaim our costs from your insurer.
We provide a specialist bespoke service to a wide range of property owners, commercial and industrial organisations. Our services are delivered 24 hours a day, 7 days a week, 52 weeks of the year, efficiently, reliably and cost effectively.
Boarding up of buildings
When the emergency services have to break down your door or smash windows to rescue family and friends, you need to ensure your property is safe from the elements and secure from further damage by burglars, looters or vandals.
We ensure everything is boarded up securely, giving you peace of mind.
Broken locks are an invitation to opportunist thieves and casual vandals to cause further distress and expensive damage.
We can fix your locks to keep your property safe from further harm.
Emergency Plumbing, Gas, Electrical & Repairs
Once your emergency is dealt with, it’s important to secure gas and electrical appliances to ensure no further damage happens.
Our panel of independent, vetted and fully approved sub-contractors will make your property safe and sound. Then we can help put things right.
You don’t have to use our claims handling service to access our high-quality building service. We range from small works through to multi-million pound projects. Where required, we provide a Surveyor and Project Manager to assist.
From fixing a small leak to an entire new build
We cover all types of building and construction works from minor fixes to full scale build projects. From your first contact until your final approval of the works carried out, you work with your own personal project manager.
With one point of contact throughout the entire process we ensure a very personal service. We work with you to create the specifications of your project and ensure rigorous quality control procedures to ensure you are totally satisfied
All our employees and approved contractors are checked and vetted, fully insured and all provide a two-year no quibble guarantee on work carried out.
We do all strip out works (such as removal of wet materials like plasterboard, wood, etc to aid drying) and installation of drying equipment.
We work with trained (BDMA) Technicians who specialise in drying out properties for homeowners, commercial and industrial clients. As always, our service need not cost you, the insured, anything as we can reclaim our costs from your insurer.
Project Management & Consultancy
We project manage large buildings reinstatement, refurbishment and new build projects. We offer facilities management too. Being able to quote for minor building works and refurbishments is an effortless and natural development from our reinstatement and insurance claim services. We have the ideal infrastructure and tradespeople in place.
We insist on the highest standards of customer service from all our staff and contractors and only work with qualified, experienced tradespeople.
After the emergency – Putting your life back together
After the initial emergency is over and we’ve made your property safe from further damage, we can assist you with the next phase of reinstatement or rebuild. Before we can start you may need to consider the following:
- Decontamination and sanitisation of premises with our amazing Decon7 range
- Asbestos testing and removal
And to reassure you of our truly bespoke one stop experience, your personal project manager will be able to assist you with an entire range of reinstatement work options to meet your individual needs.
We can help you with any kind of property claim, specifically:
Our services are perfect for homeowners, landlords, letting agents, commercial and industrial property owners.
Become the latest happy Imperial Claims Consultants customer
We only work for the insured and never for the insurers.
We Help People To Get Back On Their Feet After Disaster Strikes.
Simply Follow Our 3 Easy Steps:
Call us on 0330 124 2092 or 07943 862190, ideally BEFORE calling your insurance company, or request a callback using this form. We’re open 5am to 10pm, 7 days a week.
We will negotiate with your insurance company, ensuring that every aspect of your claim has been fully considered and secure for you the best possible payout.
We have a wide range of dedicated, independent, fully vetted contractors who can assist with every part of any works. We are the leading Insurance Claim Consultants in County Durham, and you will be in safe hands.